Advocacy

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Customer Service is All It Takes

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When needed, excellent customer service can make the difference for independence in life for the focus point of the economy. A consumer of mental health can be involved in operating equipment and systems after participating in technology purchases when the merchant offers excellent customer service. Rules against reasonable accommodations in the marketplace not based on time available of the sales force are mean spirited. The usual horror stories of a standard waiting period of 34 minutes on the phone to cancel internet service when it is not an option on the web site is punishing.

Roommate Law and Civil Harassment

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The subject of Roommate Law needs a guiding, understandable code with law enforcement back up. A funny, small time movie of yesteryear called behavior of pranksterish psychological warfare on acquaintances "effing you." Dealing out consequences or punishments to people whose behavior is not liked by adults sharing a home is not a big concern of "smile police." Fighting or moving on are not the only tools for independent living. The Sonoma County District Attorney will enforce Civil Harassment paperwork that is available to those not in dating relationships.

Respected in Image and What is Meaningful

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We need to listen to people we don't normally listen to. The facetiously termed "flat stomach competence" is rating intelligence and ability on a person's sharp communication that is clear, with fit body language, and carrying a crisp image. FSC is not respecting people by listening to how valuable the content of the message is. For both sides of the channels of communication, how do you overcome barriers of not looking competent in appearance and behavior, when the person being judged is making a worthwhile contribution to the momentary interaction or in a larger context?

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